Website Privacy Policy

Why this Web Privacy Policy (‘Policy’) and when does it apply?

Fissot Limited with headquarters in #9, Innovation Park, Jingtang RD, Guangde, Anhui Provinnce, P.R.China and its companies (hereafter ‘Fissot’, ‘we’, ‘us’, ‘our’) values your privacy and is committed to protecting your personal data in accordance with this Policy and applicable data privacy laws & regulations governing the collection, use, and transfer of personal data.Fissot is the data controller responsible for the processing of any personal data through the Website (fissot.com). A data controller means Fissot which, alone or jointly with others, determines the purposes and means of the processing of your personal data.This Policy provides information on how we generally collect, use and transfer your personal data that you provide to us when visiting our website (fissot.com) and social media pages, using our apps or contacting us, as well as the legal basis for processing your personal data. This Policy also outlines the security measures implemented by Fissot to protect your personal data.For more information on how we use cookies, read our Cookie Policy.

Acceptance of this Policy and Consent

This Web Privacy Policy applies to all visitors of the Fissot website (fissot.com).By visiting the Fissot website and providing personal data to us, you understand and agree to the collection, processing, international transfer and use of your personal data by Fissot. Where required by applicable data privacy law, we will request your explicit consent.You may always object to the use of your personal data for direct marketing purposes or withdraw any previously granted consent for a specific purpose by following the instructions in the section “What are your rights?”.

Which personal data do we collect?

We collect the following personal data about you in compliance with applicable data protection laws and regulations, including but not limited to the European Union’s General Data Protection Regulation 2016 (“GDPR”), United Kingdom’s Data Protection Act (“UK GDPR”), China Personal Information Protection Law (“PIPL”), Brazil’s General Data Protection Law (Lei Geral de Proteção de Dados Pessoais or “LGPD”) and other data protection laws/regulations applicable to Fissot’s operating offices and facilities:

• Contact information submitted via the “Contact Us” form to enable communication with you, such as your first name, last name, phone numbers, email address, company, country, and the content of your message, which allows us to send you responses, company/product information and other details you have requested.
• Relationship information that helps us conduct business with you, such as the types of products and services that may interest you, contact and product preferences, languages, marketing preferences and demographic data.
• Transactional information about how you interact with us, including customer account information, order and contact details, transaction and correspondence history, inquiries, quotations, invoices, and information about how you use and interact with our website.
• Security and compliance information that helps us protect our legitimate interests, including information for conflict checks, fraud prevention and internal verification, as well as information necessary for the security of our premises (e.g., visual recordings).
• Technical information and unique device identifiers such as your IP address, operating system details, links clicked, pages visited, browser type, time zone setting, browser plug-in types, and referring websites of visitors to our website.We do not collect any sensitive personal data, special category personal data, or government-issued national unique identifiers from our website.

For what purposes do we use your personal data?

We use your personal data for the following purposes:

• Website operations: Maintaining the operation of the website, customizing and improving the functionality and user experience of fissot.com.
• Processing inquiries: We use the information submitted via the “Contact Us” form solely for processing and responding to your enquiry. Providing your personal data is voluntary, but we may not be able to respond to your enquiry if you choose not to provide the necessary information.
• Managing our relationship: Managing our ongoing relationship with you, including interacting with you, registering you on our website(s), fulfilling your orders and requests for quotations, invoices and other information, and providing other services related to your requests.
• Direct marketing: Conducting marketing and business development activities such as communicating promotional offers, email marketing, marketing campaigns and other marketing activities related to Fissot’s products and services.
• Business needs: Managing our business requirements, such as account management, product development, contract management, corporate governance, audit, and legal compliance.

We may collect and process your personal data based on the following legal grounds:

• Your explicit and informed consent;
• The performance of a contract with you;
• Legal requirements and obligations;
• The legitimate interests of Fissot, which include our usual business activities.

Who has access to your personal data?

We may need to share your personal data with third parties in the following circumstances:

• Third-party service providers: A third party refers to a natural or legal person, agency or processor that provides services or performs functions on our behalf. We may make personal data available to these third parties to enable them to perform these services and functions. Any processing of such personal data will be conducted in accordance with our instructions and compatible with the original purposes of collection.
• Legal obligations: We may disclose personal data concerning individuals to public or judicial authorities, law enforcement personnel and agencies as required by law, including to meet national security or law enforcement requirements, and including to agencies and courts in the countries where we operate. Where permitted by law, we may also disclose such information to third parties (including legal counsel) when necessary for the establishment, exercise or defense of legal claims, or to otherwise enforce our rights, protect our property or the rights, property or safety of others, or as needed to support external audit, compliance and corporate governance functions.
• Mergers & acquisitions: In the event of a sale, merger, liquidation, dissolution, or other transaction involving the transfer of all or part of Fissot’s equity or assets, personal data may be transferred to the acquiring party or the party assuming control of the relevant business operations.

Fissot may transfer your personal data to group entities located in countries outside the EEA or the country of collection that do not offer an adequate level of personal data protection. In such cases, we will implement appropriate measures to ensure that your personal data receives an adequate level of protection, such as Binding Corporate Rules, Standard Contractual Clauses published by the respective data protection authority, or the EU-US Data Privacy Framework.

How do we protect your data?

We apply appropriate technical, physical and organizational measures that are reasonably designed to protect your personal information, such as access control systems and data back-up procedures. Your personal data will be stored on secured servers located in the US.

How long do we keep your data?

Your personal information may be subject to retention periods prescribed by applicable national data privacy laws/regulations/guidelines. In such cases, we will retain your personal information unaltered and accessible for the periods specified by national legislation. If there are no such mandatory requirements, we will only keep your information for as long as it is necessary to fulfill the purposes set out in this Privacy Policy. At the end of the retention period and/or once the purpose for which the personal information was collected has been achieved, we will delete or anonymize your data.

What are your rights?

Pursuant to applicable data privacy laws, you have the following rights in relation to the personal information provided to Fissot:a. The right to access or know your personal data;b. The right to rectification of inaccurate or incomplete personal data;c. The right to erasure of personal data (right to be forgotten);d. The right to restriction of processing concerning you;e. The right to object to the processing of your personal data;f. The right to withdraw consent (opt-out);g. The right not to be subject to discrimination;h. The right to opt-out of the sale of personal information (applicable to California residents);i. The right to data portability;j. The right to object to automated individual decision-making.

You may also have the right to lodge a complaint with the competent supervisory authority.We may decline requests that are unclear, submitted by unauthorized third parties, unreasonable, may jeopardize the privacy of others, or where access is not required by applicable legislation.

If you wish to exercise your rights, please send your request by email to [email protected] with the following details:

• Full Name
• Email Address
• Specific data subject right you wish to exercise
• Your relationship information with Fissot (e.g., customer, website visitor, etc.)
• Country of residence
• Detailed description of your request
• Contact telephone number (optional)

Contact details of Data Protection Office

If you have questions or concerns related to this Web Privacy Policy, or if you wish to exercise your data privacy rights, please contact Fissot’s Data Protection Office.

Email: [email protected]

Attention: Data Privacy Manager

Modification of this Policy

We may revise this Policy at any time without prior notice to adapt to changes in privacy laws and processing operations. You are advised to regularly review this Policy. Any changes to this Policy will become effective when we make the revised Policy available on the website (fissot.com). Your continued use of the website following such changes constitutes your acceptance of the revised Policy.